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Business Hours

Currently the Office of Student Affairs (Studienzentrale) at Wilhelmsplatz 4 (ground floor) is open for you for two hours daily.

Opening hours and services

Monday, Wednesday, Friday: 11 am - 1 pm
Tuesday and Thursday: 1 - 3 p.m.

Replacement Card

Please note: You can now request replacement chip cards online and collect the finished cards from the central campus after three working days. Please note these instructions for requesting a replacement chip card.

Alternatively, in urgent cases, it will still be possible to have replacement cards issued at the Student Services Centre on Wilhelmsplatz until 1 May 2026 during the following hours:

Monday, Wednesday, Friday: 11 am - 1 pm
Thursday: 1 - 3 p.m.
Exception: Unfortunately, we will not be able to offer this service on 19, 20 and 27 March.

Please note: Eight euros must be paid in cash on site for the replacement card.

Registrars' Office: Consultation hour "Leave of absence, exmatriculation and long-term tuition fees"

Tuesday: 1 - 2 pm
Wednesday: 11 am - 12 pm
Thursday: 1pm - 2pm

Registrars' Office: Consultation hour "Application and enrolment consultation hours"

Tuesday: 2 - 3 pm
Wednesday: 12 - 1 pm
Thursday: 2 - 3 pm

Central Student Advisory Service

Tuesday: 1 pm - 3 pm
Wednesday: 11 am - 1 pm
Thursday: 1 pm - 3 pm
(and by appointment)

Career Service

Tuesday: 1 - 2 pm
Wednesday: 1 - 2 pm
(and by arrangement)

Counselling for students with disabilities or chronic diseases

Dates by arrangement