The professorship strives to develop excellent research that is based on practical issues and creates sustainable value for individuals, organizations and society. Do not hesitate to contact us! Chair of Smart Services
Chair of
Smart Services
The work focuses primarily on empirical-quantitative methods such as experiments and surveys, which enable an in-depth and comprehensive understanding of the respective research phenomenon. Depending on the research question, advanced qualitative and quantitative approaches are also used.
We realize our projects in collaboration with international research institutions and scientists in order to jointly generate innovative findings and drive scientific progress.
NEWS FROM THE CHAIR

Call for Papers in JMIS (VHB A, FT50): Agentic Organizations

Participation in the European Conference on Information Systems (ECIS) 2026

2 Papers accepted at ECIS 2026

DFG funding for „Critical Thinking with Agentic AI”
Do you have any questions?
Faculty of Business and Economics
Georg-August-Universität Göttingen
Platz der Göttinger Sieben 5
(Blauer Turm)
Secretary's Office in Room MZG 7.142
37073 Göttingen
Tel. +49 (0)551 / 39-26091
smartservices@uni-goettingen.de
11.08.2026
Call for Papers for a Special Issue in the Journal of Management Information Systems: “Agentic Organizations: Designing, Governing, and Managing AI Agents”.
16.07.2026
At the ECIS in Milan, our department presented two research papers and participated in international academic exchanges.
30.05.2026
We are happy to announce that two papers from our chair have been accepted to this year’s European Conference on Information Systems (ECIS) in Milan.
26.03.2026
The research project focuses on how agent-based AI is changing collaboration between humans and AI.










